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Checkpoint Operation Failed on VM

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Hi,

On Hyper-V 2016 I'm getting this for just one of the virtual machines. When I have try to create a checkpoint, I have noticed, will show up event id 12347 on event viewer as well.


below is a troubleshoot steps which I have done so far,

>Disabling and re-enabling checkpoint but didn't have a any luck.

>checked integration service status on a host machine by running below command

   Get-VMIntegrationService -VMName cdcmon01 | where Name -eq VSS

    VMName   Name Enabled PrimaryStatusDescription SecondaryStatusDescription

    ------   ---- ------- ------------------------ --------------------------

    CD****01 VSS  True    OK

>checked the integration service version on effected VM by running below command

    REG QUERY "HKLM\Software\Microsoft\Virtual Machine\Auto" /v IntegrationServicesVersion  

    HKEY_LOCAL_MACHINE\Software\Microsoft\Virtual Machine\Auto

    IntegrationServicesVersion    REG_SZ    10.0.14393

>checked the COM+ Event System service on effected PC and Host

   Start-up set to Automatic and status is running

>checked volume shadow copy service on effected PC and Host

   Start-up set to Manual and status is running

Event ID 12347:

Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers.  The Registry Writer failed to respond to a query from VSS. Check to see that the Event Service and Volume Shadow Copy Service are operating properly, and please check the Application event log for any other events. 

Operation:
   Gathering Writer Data
   Executing Asynchronous Operation

Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata

ID 12347 on effected VM:


If someone ever had the similar issue please let me know how to resolve it. 

Thanks

Dilan


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