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Integrations services error 4000 - integration services does not match the expected version

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I have a 2 node high availability cluster built on 2012r2 DataCentre. One VM continually fails to backup and gives the event log error

"Hyper-V Volume Shadow Copy Requestor failed to connect to virtual machine 'QuadPro' because the version does not match the version expected by Hyper-V (Virtual machine ID 094B6B22-BBED-4D0B-8E47-D8D4D0D3F986). Framework version: Negotiated (0.0) - Expected (3.0); Message version: Negotiated (0.0) - Expected (5.0). To fix this problem, you must upgrade the integration services. To upgrade, connect to the virtual machine and select Insert Integration Services Setup Disk from the Action menu."

When I do the suggested action I get a message stating

"The computer is already running the current version of integration services (version 6.3.9600.16384)".

This VM was built through the failover management console under 2012r2. The VM in question is a 2008r2 standard server running a single database application.

Please advise.

Matt


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