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Client VPN through VM

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I am trying to setup a VM environment that can access a customers environment. We will talk via cisco VPN that is the customers vpn. The customer does not support split tunneling

The problem, when connecting via remote desktop to the VM I get the following message "vpn establishment capability from a remote desktop is disabled. A vpn connections will not be established." Is this a problem on my side or the customers.

I also have setup a vnc to the VM and got farther and actually connected to the VPN; however I lost connection to the VM. I had to restart the VM to reconnect.

the customer is not helpful and I am spinning my wheels. any suggestions to get this resolved?


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