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Can't connect to Kaspersky Endpoint Security server when it's a VM

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Hello,

I'm pretty much at the end of my rope here and am hoping someone will have some suggestions.

We brought up a Kaspersky Endpoint Security demo server for testing. This is a physical server and connects to off site pc's at our stores that are not connected to our corp LAN. We set up port forwarding thru the firewall and it was working just fine.

Now the problem. We're moving forward with the production implementation and we decided to bring up a 2008 R2 Hyper-V server and install the Endpoint Security server on a VM. We brought up the server and now the remote client will not talk to the new VM server. The server ip is the same and nothing has changed on the firewall. If I re-connect the old demo server, the client can connect immediately.

The Hyper-V server is setup with 4 nics. One nic is setup for the management network and one is setup for the External virtual switch. The VM is connected to the virtual switch and is the only VM on the server. The connection seems to be ok since I have internet access on the VM. I have also tried disabling Windows firewall on the VM with no luck.

So now I'm pretty sure that the Hyper-V server is blocking or not allowing the port traffic thru, but after hours of research I'm also pretty sure that it's not supposed to and that it's supposed to allow all traffic thru to the VM, so I'm stuck now.

I already talked to Kaspersky tech support and they said the same thing, but apparently, we're the only ones on the planet that have this problem.

Any help would be appreciated. If not, I guess we can just scrap the VM approach.


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