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Server Down! 100% CPU on all VMs

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This started early Thursday morning, shortly after which I opened a support case with Microsoft. Over the past 30 hours they haven't been any help--they've bounced me around from team to team, trying to figure out who knows anything about Hyper-V. More than one tech has asked me where the Desktop is or to run Internet Explorer for him. In the meantime I must wait 4-5 hours at a time for a callback from yet another team. Ouch.

I'm hoping someone here might be able to assist.

I believe the problem must be on the host, as it's common to all VMs--even brand new ones that I create. The offending processes in each VM are:

  1. PerfMon.exe
  2. TaskMgr.exe

My customer is undergoing a critical server-down-level incident--counter sales are severely impacted due to the loss of the accounting system and staff are unable to work. I need to figure this out ASAP.

Thanks,
Jeff Bowman


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